Integrations & data

Connected to the tools your teams already use.

Bring CRM and CDP data in, send product usage out to where your teams work, and keep a full copy of your data in your own warehouse.

Integrations & data

Works with the tools you already run on.

Bring CRM and CDP data in to target and segment, send product usage out to where your teams work, and keep a full copy of your data in your own warehouse.

  • CRM

    Pull account and contact fields in as traits, and push product usage back to fields your sales and success teams already read.

    • Salesforce
    • HubSpot
  • Customer data platforms

    Receive identify, track, page and group calls in the Segment format, and send guide and survey events back out as a source.

    • Segment
    • RudderStack
    • mParticle
  • Support desks & trackers

    Open tickets from the inbox or a complaint, or automatically when Scout hands a conversation to your team.

    • Zendesk
    • Intercom
    • Linear
    • Jira
  • Knowledge sources

    Scout and the help widget search the help center you already have, live, and can copy its articles in on a schedule.

    • Zendesk Guide
    • Intercom Articles
    • Salesforce Knowledge
  • Warehouses

    Scheduled, incremental exports of events, visitors, accounts, guide events, survey answers and pages, with backfills.

    • Amazon S3
    • BigQuery
    • Snowflake
  • Alerts & event streams

    Signed webhooks with retries for the analytics events you choose, plus Slack messages for requests, complaints and errors.

    • Webhooks
    • Slack

Everything else goes through the REST API, the MCP server and signed webhooks.

Help every user find their way.

Install once. Ship your first tour today, and watch how people use it tomorrow.

Integrations and data sync · Guidely