Enterprise

Ready for your security review.

Control who can change what, keep a record of every change, answer data requests from the dashboard, and keep your users' data to what you choose to collect.

Enterprise, privacy & security

Built to be trusted inside your product.

Control who can change what, keep a record of every change, and keep your users' data to what you choose to collect.

Roles and permissions

Owner, Admin, Editor and Viewer, per-member permissions on top, and publishing to Production as a permission of its own.

Approvals and an audit log

Require a teammate's approval before a guide reaches customers, and see every publish, permission change and deletion in the audit log.

SAML single sign-on and SCIM

Sign in through Okta, Entra ID, OneLogin or any SAML 2.0 provider, require it, map groups to roles, and provision and deprovision members with SCIM. Only owners can change it.

Data subject requests

Export everything stored about one end user as a ZIP or JSON, or erase people one at a time or from a list, with every request in the audit log.

Your data, in your warehouse

Export reports and tags as CSV, or sync events, visitors and accounts to your own S3, BigQuery or Snowflake on a schedule.

Content that can't run code

Every guide is sanitized on the server and again in the browser. No scripts, no iframes, no surprises.

Only the data you send

Guidely sees the traits you pass to identify. Sensitive-looking keys are dropped automatically.

Replays masked by default

What people type is never recorded. Mask or block any element with one attribute; recordings are encrypted in S3.

Capture on your terms

Nothing is collected before consent. Switch replay, heatmaps, autocapture or error tracking off per project.

Retention you set

Choose how long events and recordings are kept per project. Expired data is deleted automatically.

Sign-in your way

Password, Google or GitHub per workspace, required two-step verification, and automatic joining for your GitHub organization or Google Workspace domain.

EU data residency (coming soon)

Workspaces whose data is stored and processed only in the EU.

Reliability

If Guidely goes down, your product doesn't.

Guidely is never a single point of failure. Your app keeps working and your users keep their guides. The data catches up on its own when we're back.

  • Your page never breaks

    The install snippet answers every call even if our script can't load, and the SDK catches its own errors instead of throwing them into your code.

  • Guides keep running

    Guides, checklists, the help center and feature flags run from the last configuration the browser saw, and the script itself is served from a CDN cache.

  • Nothing gets lost

    Events, survey answers and checklist progress wait in the browser, across page loads, and are delivered once we're back. Duplicates are dropped on arrival.

  • No pile-up when we recover

    The SDK backs off while we're unreachable, honours Retry-After, and resumes as soon as a request gets through.

In your app meanwhile

Onboarding tour
Showing
new-checkout flag
On
Survey answer
Saved
Events
312 queued
14:16 312 events and 1 survey answer delivered. Nothing lost.

Help every user find their way.

Install once. Ship your first tour today, and watch how people use it tomorrow.

Enterprise · Guidely